Step 4: Is there still Wi-Fi trouble? Each Chromecast product (save for the first generation) supports both 2.4GHz and 5GHz network bands. Doing so may be enough to improve the range of your device and allow for a better Wi-Fi connection. If you’re having Chromecast issues, try using the extender to push the Chromecast outside the back of your TV set. While it’s nice to be able to nestle your device out of sight, the Chromecast may not be in range to receive enough Wi-Fi handshaking. Step 3: If there are still network issues, you may have noticed that your Chromecast came with an HDMI extender. ![]() Once your Chromecast reboots, grab your phone and try casting an app. Unplug all your gear, plug it back in, then wait for your network to restore itself. In this case, that’s your Chromecast, router, and modem (if standalone). Step 2: The next step in troubleshooting Chromecast network issues is to try a simple disconnect/re-connect of all devices in the chain. If other devices in your house are able to connect without issue, then proceed to the next step. You may be experiencing a temporary Internet outage. Step 1: First, check that other devices in the house are able to access the internet and use the Wi-Fi without problems. Whatever the prevailing symptom, the cause can usually be traced to some kind of network issue. Perhaps you’ve encountered one of several buffering screens when trying to stream your favorite show. ![]() You may have noticed your Chromecast video looking tiled and spotty.
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